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Students Accommodation Managing Assistant



Location: East London, SE8 5EN


About the company


CCUK Education Ltd. is one of the leading companies in the field of student accommodation and high-end education consulting in the UK. We provide instant accommodation applications for international students, and the highest quality of education services for Chinese students from secondary schools to graduates.


Our company is based in London with branch offices in Asia. We have cooperated with various of excellent private schools and local real estate agencies in the UK, to provide top consultant services focusing on British private school, undergraduate and postgraduate's applications; British summer/winter camp applications; British school and university pre-visits; guardian services and visa application consultation; and London properties renting.


About the role


As a Students Accommodation Managing Assistant, you will communicate directly with our customers and business partners, primarily through email, in person and online. Working as part of our friendly and supportive customer services team, you will be:


  • The first point of contact for the company, via phone, email or face-to-face

  • Supporting the Tenancy, Lettings and Property Management departments

  • Communicating with international students to solve any property issues

  • providing information and suggestions about customer concerns

  • Contacting with utility companies (including internet, water, gas, and electricity)

  • Applying for student’s deduction of council tax

  • Managing customer accounts


About you



  • Previous office working experience

  • Previous experience in property sales/consultant/customer services or similar roles preferred

  • Experience working with international students and understanding their needs

  • An excellent listener, hard worker, team player and problem solver

  • A friendly and professional manner

  • Exceptional communication and customer service skills, both written and verbal

  • Great attention to detail

  • Capable to work individually and as part of the team




Monday-Friday, 10:00-18:00, 8 hours shift




  • Full-time paid holidays: 20 days/year (increase with seniority), excluding bank holidays

  • Performance bonus

  • Casual dress

  • Company events




Cannon Wharf, London, SE8 5EN

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